Reference

The Terms That Shape Your majortoto Account

When you open an account with us, you're agreeing to a clear set of rules that protect both you and the platform.

Account access rulesPayment and withdrawal termsGame play and conduct policy
majortoto The Terms That Shape Your majortoto Account
REACH US ANYTIME

How to Get Help With Your Terms or Account

Live Chat Open the chat bubble in your account lobby Monday to Sunday, 09:00–23:00 Jakarta time. Our team answers questions about your account, deposits, withdrawals, and any term clarifications within minutes.
Email Support Write to [email protected] with your account email and question. We reply within 4 business hours. This is the best channel for formal requests like term disputes or data changes.
Account Settings Navigate to Settings > Account Security to review your registered email, contact preferences, and linked payment methods. Update your details anytime; changes take effect immediately for future transactions.
YOUR DATA, YOUR CONTROL

How We Handle Your Information Under These Terms

Account Verification

When you register, we collect your email, phone and payment details to verify your identity and prevent fraud. This happens once at signup. You can request a copy of your stored data anytime by emailing [email protected] with your account email.

Withdrawal Security

Before we process a withdrawal, we confirm your DANA, OVO, GoPay or QRIS account matches your registered details. This takes 1–2 minutes. If a mismatch is found, we'll ask you to verify before your funds move.

Session Cookies

We use cookies to keep you logged in on desktop and mobile. These expire after 30 days of no activity. You can clear cookies in your browser settings; you'll need to log in again next time.

Dispute Records

If you file a dispute or complaint, we store the record for 12 months. You can request deletion after resolution by contacting support. We retain transaction logs for 3 years for regulatory compliance.

Payment Data

Your DANA, OVO, GoPay and QRIS details are encrypted and never shared with third parties. We only use them to process your deposits and withdrawals. You can remove a payment method from your wallet anytime.

Term Updates

If we change these terms, we'll email you 14 days in advance. You can accept or delete your account before the change takes effect. Your continued play after the date means you've agreed to the new version.

What You Need to Know About Our Terms

If we find you've breached the terms—sharing your account, using bots, or playing from a region where access depends on local law—we'll suspend or close your account. Any balance is forfeited. We'll email you the reason. You can appeal via [email protected] within 30 days, and we'll review your case.

Yes. If your DANA, OVO, GoPay or QRIS deposit never arrived in your wallet, contact us within 7 days with your transaction ID. We'll trace it with the payment provider. For withdrawals, if the funds don't land within 48 hours, we'll investigate and either resend or refund.

We retain your account data for 12 months after closure to handle any outstanding disputes or chargebacks. After that, we delete personal details like your name and phone. Transaction records stay for 3 years for tax and legal reasons, but your identity is removed.

You're responsible for keeping your password private. If your account is hacked and funds are lost, we'll investigate only if you report it within 24 hours. We'll recover the account and, where we find our security failed, restore lost balances. Always enable two-factor authentication in Settings.

The complete terms are always available at majortoto.club/legal. You can also download a PDF from Settings > Legal Documents. We update this page whenever terms change, and you'll receive an email notification 14 days before any change goes live.

Bonus abuse means using multiple accounts, collusion with other players, or rapid deposits and withdrawals to extract promo value without playing. Breach includes sharing accounts, playing from an unsupported region where local law forbids it, or using automated tools. We monitor for these and may void balances if found.