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How We Keep Your Account and Payments Secure

When you open an account with majortoto and deposit via DANA, OVO, GoPay or QRIS, we collect only the information we need to verify your identity and process…

Account verification dataPayment method detailsWithdrawal and transaction history
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majortoto How We Keep Your Account and Payments Secure
WE'RE HERE FOR YOU

How to Contact Us About Your Privacy

Email Support Send a request to our privacy team at [email protected]. We respond to data-access requests within seven business days. Include your account email and a clear description of what information you need.
Live Chat Open live chat from your account dashboard between 08:00 and 23:00 Jakarta time, seven days a week. Ask to speak with our compliance team about data rights, access requests, or account deletion.
Account Settings Update your personal information directly in Settings → Profile. Change your email, phone number or deposit method at any time. These changes take effect immediately for new transactions.
DATA SECURITY STEPS

How We Protect and Manage Your Data

Encryption and Storage

All data moving between your device and our servers is encrypted using industry-standard SSL technology. Your password is hashed, never stored as plain text. Servers are secured in certified data centres with restricted access.

Payment Processing

DANA, OVO, GoPay and QRIS transactions are processed by their own secure gateways. We do not store your full bank account or card details — only a tokenized reference that lets us track and verify your withdrawals.

Cookie and Tracking Data

We use cookies to remember your login and keep you logged in across sessions. We also track which games you open and how long you play, to spot unusual account activity. You can adjust cookie settings in your browser at any time.

Data Retention Periods

Transactional records (deposits, withdrawals, game history) are kept for five years. If you close your account, we retain essential legal and financial records for three years, then delete the rest.

Third-Party Sharing

We share your data only with payment processors like DANA, OVO, GoPay and QRIS, and with anti-fraud partners who help us keep accounts safe. We never sell or lease your personal information.

Your Data Rights

You can request a copy of all data we hold about you, ask us to correct errors, or request account deletion. Contact [email protected] with your account email and full name to start a request.

Privacy Policy Questions We Hear Most

When you close your account, we immediately stop processing new deposits and withdrawals under your name. We keep transaction records and verification documents for three years as required by financial law, then delete them. Your gameplay history is removed from active servers within 30 days.

No. Your DANA, OVO, GoPay or QRIS details go directly to those payment processors; we never pass them to other parties. We share data with anti-fraud specialists only to prevent account theft and unauthorized withdrawals. We never sell or lease your information.

Deposit and withdrawal records are kept for at least five years to comply with financial regulations. Game history and login logs are stored for two years. After that time, older records are archived and eventually deleted unless local law requires us to keep them longer.

Yes. Email [email protected] with the subject 'Data Access Request' and your account email. Include your full name. We will send you a complete copy of your stored data within seven business days, covering account details, transaction history and device logs.

All communication between your device and our servers is encrypted with SSL technology. DANA, OVO, GoPay and QRIS payments use their own secure gateways. We do not store your full banking credentials — only a token that allows us to verify and track transactions.

We use session cookies to keep you logged in and remember your preferred games and display settings. We also use tracking cookies to monitor account activity for security purposes and to detect fraud patterns. You can disable cookies in your browser settings; however, some features may not work properly.

Change your password immediately, then contact live chat or email [email protected] right away. Tell us your account email and when you noticed the unauthorized activity. Our team will review your transaction history and lock or reset your account if needed.

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